InternetTIPS.com understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, https://www.internettips.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
1. Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:
- “Account” means an account required to access and / or use certain areas and features of Our Site.
- “Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and / or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below.
- “Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- “personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and ...
- “We / Us / Our” means SoftRight Services, a sole trader company first created in England, whose main trading address is: Treetops, Brookside, Clachamish, Isle of Skye, IV51 9NY.
2. Information About Us
2.1 Our Site is owned and operated by Brian Austin, of SoftRight Services at the address: Treetops, Brookside, Clachamish, Isle of Skye, IV51 9NY.
2.4 We are regulated by, and registered with, the UK Data Protection Registrar, Office of the Information Commissioner Office of the Information Commissioner (No. Z8305542).
2.5 The owner of this website, Brian Austin, is a Member of The Society of Authors in the UK. The Society of Authors is a non-profit making organization, founded in 1884, "to protect the legal rights and further the interests of authors". The Society now has over 9,000 members. The Society represents the writing profession by campaigning for improved terms and changes in legislation, such as copyright and libel laws. The Society also carries out inspections of publishers' royalty accounts in relation to randomly-chosen individual authors' titles.
3. What Does This Policy Cover?
4. Your Rights
4.1 As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
4.1.1 The right to be informed about Our collection and use of personal data;
4.1.2 The right of access to the personal data We hold about you (see section 12);
4.1.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
4.1.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;
4.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
4.1.7 The right to object to Us using your personal data for particular purposes; and ...
4.1.8 Rights with respect to automated decision making and profiling.
4.2 If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
4.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
5. What Data Do We Collect?
5.2 business / company name;
5.3 job title;
5.5 contact information such as email addresses and telephone numbers;
5.6 demographic information such as post code, preferences, and interests;
5.7 IP address;
5.8 web browser type and version;
5.9 operating system.
6. How Do We Use Your Data?
6.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
6.2 Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:
6.2.1 Providing and managing your Account;
6.2.2 Providing and managing your access to Our Site;
6.2.3 Personalising and tailoring your experience on Our Site;
6.2.4 Supplying Our products and services to you (please note that We require your personal data in order to enter into a contract with you);
6.2.5 Personalising and tailoring Our products and services for you;
6.2.6 Replying to emails from you;
6.2.8 Market research;
6.2.9 Analysing your use of Our Site [and gathering feedback] to enable Us to continually improve Our Site and your user experience;
6.3 With your permission and / or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and / or telephone and / or text message and / or postal mail with information, news and offers on Our products and / or services.
We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
6.4 Third parties, including the secure site verification SSL Alpha security seal from http://www.alphassl.com, whose content appears on the front end of Our Site may use third party Cookies, as detailed below in section 13.
Please refer to section 13 for more information on controlling Cookies. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.
6.5 You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
6.6 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
6.6.1 For Our business records tax and auditing purposes, We retain data relating to details of each product or service purchased from Us, and for each product or service We purchased from another party, for the period of 10 years from the date of purchase or date of sale.
6.6.2 If you have registered on Our website but have chosen not to purchase any products or services from Us, we will keep your registration active for 3 years, unless you choose to unsubscribe: then your data with us will be deleted. Our registration system is set to prompt you to login and confirm your details and current choices after 12 months of registration.
6.6.3 You can only send communications to Us through our contact form after you have registered on Our website. If you have sent communications to Us using Our standard priority contact form, a record of each message you sent is stored in your Submissions database - only visible to you when you log in, and to Our website administrator(s).
By logging in and examining your submissions database, you are free at any time to read any messages you may have sent to Us, and / or to download copies of those messages, and / or to delete any or all of the messages you may previously have sent to Us.
We encourage users to keep their own copies of messages sent to Us using Our priority web form, or to download their own copy by using Our website submissions database feature.
Unless you choose delete your contact form messages yourself, your contact form messages will remain in your submissions database, or until we may choose to change, repurpose, or close InternetTIPS.com, at which time, your contact form messages will be deleted without any notification.
6.6.4 However, if the file size of Our web contact form submissions database grows too large, we reserve the option at any time, without any notification or warning, to delete any or all stored web form submissions in order to reset the database.
7. How and Where Do We Store Your Data?
7.1 We only keep your personal data for as long as We need to in order to use it as described above in section 6, and / or for as long as We have your permission to keep it.
7.2 Since our web server is based in the UK, normally, your data will only be stored in the UK, or within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein).
7.3 However, if at a later date, we decide to use a third party cloud service to help speed up the loading of web pages for users located in different parts of the world, cached copies of our website will be stored outside of the UK.
7.4 Therefore, some or all of your data may be stored outside of the UK, and the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to Us.
7.4.1 If We do store data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR including:
7.4.2 Choosing a web host and third party suppliers with care, and only sourcing from countries approved at the date and time of order by the UK, the EU, USA, Canada, Australia, New Zealand, and other legitimate areas.
7.5 Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
7.6 Steps We take to secure and protect your data include:
7.6.1 All electronic transactions you make to or receive from us through Our website, will be encrypted, usually using SSL or TLS technology, or equivalent. Nevertheless, data transmission over the Internet can still be inherently insecure, and we cannot guarantee the security of data sent over the Internet. Nevertheless, we have taken additional steps to help make accessing and using InternetTIPS.com safer. How: your connection to InternetTIPS.com uses https:// instead of the less secure http://. Remember, the "s" stands for secure. So when using https://www.internettips.com, your access to InternetTIPS.com is encrypted.
7.6.2 As part of our https:// security, InternetTIPS.com website also has an SSL (Secure Sockets Layer) certificate.
7.6.3 We apply security initiatives to move ever closer to full GDPR compliance. However, data within in our online databases on web hosting servers may be stored unencrypted, so if the database was accessed without permission, personal data would still be exposed. To help minimise risks, to boost security to our web hosting control panels, we use two-factor authentication, in addition to routinely using strong, complex, and unique usernames and passwords. In addition, to further boost security and strengthen access protection of our rented web servers, we regularly and randomly change login details, with new, equally complex character sets.
7.6.4 Furthermore, InternetTIPS.com now also makes use of HTTP/2 - the faster version of the web. HTTP/2 helps ensure that web pages from InternetTIPS.com load more quickly in your web browser, whether you are at home, at work, or using a mobile devices, like a smart phone, phablet, or tablet computer.
7.6.5 You are responsible for keeping your password and user details confidential. We will not ask you for your password, but may provide the means for you to retrieve your own password and / or username yourself, using information that you may have originally provided when you registered with us.
7.6.6 Although we take great care to protect access to Our website, We do not have any control over any parties that may gain access to Our website without our permission for the purpose of collecting email addresses and other data in order to make commercial gain from such actions.
7.6.7 InternetTIPS.com Admin is currently based in the UK, whilst the server on which our website is hosted may at any time be based in the UK, EU, USA, and / or Canada. We keep all information in our database(s) in-house on standalone, encrypted computers; regular backups are made at multiple secure locations, encrypted again, and password-protected with complex unique passwords that may get changed randomly and / or regularly to boost security even further, and also including additional two-factor authentication to help lock down protections.
7.6.8 We do not process online payments on our website directly. Instead, we use trusted and proven third party providers like Paypal and Freshbooks.com, who securely process PayPal payments, credit card payments and debit card payments on our behalf.
7.6.9 Our client invoicing service also uses and carries out comprehensive secure https:// processing and protection of data.
7.6.10 If We opt to use a different invoicing service, We will take all reasonable steps to maintain and protect the privacy of data.
8. Do We Share Your Data?
8.1 Subject to section 8.2, We will not share any of your data with any third parties for any purposes.
8.2 In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, when managing invoicing services, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.
8.4 We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
8.5 We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
8.6 We may sometimes use third party data processors that are located outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Where We transfer any personal data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR including:
8.6.1 Freshbooks.com, plus access by https:// secure log-in by Brian Austin.
8.7 In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
9. What Happens If Our Business Changes Hands?
9.2 In the event that any of your data is to be transferred in such a manner, you will not normally be contacted in advance and informed of the changes. However, if you are contacted you will however, be given the choice to have your data deleted or withheld from the new owner or controller.
10. How Can You Control Your Data?
10.1 In addition to your rights under the GDPR, set out in section 4, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details), and by managing your Account on Our website and any communications you may send to us through Our web contact form.
10.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
11. Your Right to Withhold Information
11.1 You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
12. How Can You Access Your Data?
13.2 By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and / or parties other than Us. Third party Cookies are used on Our Site for advertising services, verification of https:// connections, administration of our Site, and for helping us identify which web pages, topics, and content themes are important to visitors and users. For more details, please refer to section 6, above, and to section 13.6 below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.
13.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law.
13.4 Before Cookies are placed on your computer or device, you will be shown a prompt pop-up bar at the bottom of Our website pages, requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
13.5 Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.6. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your Internet browser’s settings as detailed below in section 13.10, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.]
13.6 The following first party Cookies may be placed on your computer or device:
- Name of cookie: 80eed9c8316fd081c9689cfd0b41a4c0.
Purpose: this cookie is generated automatically by the Joomla web content management system. Cookie expires at end of current user session.
Strictly necessary: yes.
- Name of cookie: joomla_user_state.
Purpose: this cookie is generated automatically from the Joomla web content management system after user logs in the website front end. Cookie expires at end of current user session.
Strictly necessary: Yes.
- Name of cookie: cookiesDirective.
Purpose: this cookie is used to help comply with the EU Cookies Directive. Cookie average duration: 1 year.
Strictly necessary: Yes.
The following third party Cookies may be placed on your computer or device:
13.8 The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
13.9 The analytics service(s) used by Our Site use(s) the following Cookies:
- Name of cookie: _ga
Third party: Yes.
Cookie duration: 2 years.
Purpose: website analytics.
- Name of cookie: _gid
Third party: Yes.
Cookie duration: 1 day.
Purpose: website analytics.
- Name of cookie: _gat
Third party: Yes.
Cookie duration: 1 minute.
Purpose: website analytics.
13.10 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
13.11 You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
13.12 It is recommended that you keep your Internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your Internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
14. Contacting Us